Create Stunning Automated Emails with Ease in HubSpot

Last Updated: November 17, 2025

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Create a New Email

• Log into HubSpot

• Navigate to Marketing > Email
  • Click Create email

Select an email type:

• Automated: A personalized email that can be arranged to send to specific contacts based on enrollment criteria/filters for a workflow.
  • Example: This email type can be used when creating an automated drip campaign, allowing any contacts enrolled to receive this email. 
• Regular: A one-off personalized email that can be sent to a specific segment of contacts.
  • Example: This email type can be used when sending an email to your active agents. 

Select a template:

• Each email template has customizable elements, such as text fields, images and office footers/locations. 
  • You can use the search bar to search for specific categories or templates.  

• Hover over the template you want to use the click Choose template.

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Edit Content and Layout

Customize the following content

1. Email title 
   
   1. Refer to our naming convention document to maintain consistency in HubSpot, making it easier to search and manage assets!
2. Logo or image (if applicable)
3. Email content + copy
4. Office footer/location + social media handles

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Edit Send to & Inbox

On the top of the email, you will be able to edit the send to tab and inbox details.

1. Click the Send to section on the top of the email to bring up these details. 
   1. Choose the Sending method as Through an automation to ensure your email is automated.
   2. Choose the Subscription type, which will relate to the purpose of your email. 

Below the Send to section, click the inbox content section to edit the subject line, preview text, from name, from email, and reply-to email. 

1. Subject line: The email subject line that will appear in the reader's inbox.
   1. Utilize Breeze AI to generate unique subject lines based on the email content itself!
2. Preview text: Add preview text that will appear next to the subject line in the reader's inbox.
   
   1. Utilize Breeze AI 
3. From name: The name your recipients will see when they receive the email
   1. Click the drop-down menu and select a HubSpot user. You can add new from names, if applicable. 
4. From email address: The email address the email is sent from.
   1. Click the drop-down menu and select an address or add a new email address. 
   2. If you want email replies to go to a different email address, deselect the Use as my reply-to address box and choose a different address.

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Edit Setup

On the left-hand side of the screen, click the Cogwheel icon to finish setting up your email. 

1. Associate your email with a marketing campaign. All marketing assets should be linked to a marketing campaign in HubSpot to ensure accurate tracking, better performance insights, and seamless alignment across your marketing efforts.

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Review & Publish

Once your email is fully completed and you are ready to publish the email, click the Review and publish button in the top right-hand corner.

1. Review the email details provided to ensure content, etc is accurate.
2. Click the Publish button below to publish the automated email.