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Navigate Deal Records Like a Pro

Discover how to effectively use deal records to track interactions, personalize outreach, and drive better engagement with your leads.

Last Updated: August 20, 2025


If you are navigating through contact records in the eXp International HubSpot instance, please utilize the Brands drop-down menu and choose the respective Brand for your country.

  • Navigate to CRM > Deals

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Deal Overview

Use the overview portion to see a high-level overview of the deal's activity. View the deal's create date, recent activities, and the contact information.

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Deal Activities

Use the deal activity section to see all the activity the deal has gone through. View the form submissions, marketing emails, one-to-one emails, and more. 

    • To gain a deeper insight into a specific activity, simply click on the desired activity to open it.

🎯 Pro Tip: Use the tabs within the deal activity portion to filter activities related to notes, emails, calls and more!

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About This Deal

Each deal record provides an about this deal menu , located on the left-hand sidebar, where you can view details around the deal. 

🚀 Pro Tip Use the icons underneath the deal record name for quick actions, like creating a one-to-one email or note!

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  • Use the Actions drop-down menu, then click View all properties to see all the properties for the deal. 

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Contacts, Tickets, & More

Each deal record provides a contacts, tickets, & more menu, located on the right-hand side, where you can view the associated contact, tickets, companies, and more.

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🎯 Pro Tip: You can customize the left + right sidebar menus based on your team! Interested in custom views? Reach out to Monique Commandeur for assistance.